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Incoming call on iphone4/1/2023 ![]() ![]() You've fixed the problem and can hear phone calls again! Make sure to share this article on social media to teach your friends and family what to do when they can't hear calls on their iPhone. Otherwise, you may spend several hours standing around waiting for help. Make sure to schedule an appointment first if you plan to head into your local Apple Store. There could be a hardware issue with your iPhone! Apple provides support over-the-phone, online, through the mail, and in-person. If you still can't hear calls on your iPhone, it's time to contact Apple support. Your iPhone will turn off, reset, then turn itself on again. Enter your iPhone passcode, then tap Reset Network Settings again to confirm your decision. Open Settings and tap General -> Reset -> Network Settings. This step can potentially fix a deeper software problem preventing you from hearing calls on your iPhone. When you Reset Network Settings on an iPhone, all of its Cellular, Wi-Fi, Bluetooth, and VPN settings are restored to factory defaults. Tap Download and Install if an iOS update is available. Open Settings and tap General -> Software Update. These updates can fix bugs and introduce exciting new features. It's a good idea to update your iPhone when new iOS updates become available. Wait about a minute, then press and hold the side button (iPhones with Face ID) or power button (iPhones without Face ID) until the Apple logo appears on the screen. Swipe the red and white power icon left to right to shut down your iPhone. Release the button or buttons when slide to power off appears on the screen. If you have an iPhone without Face ID, press and hold the power button. If you have an iPhone with Face ID, press and hold the volume up button or volume down button and the side button simultaneously. Restarting your iPhone can fix small software issues, including one that may be preventing you from hearing calls. Check out our other article for more tips when your iPhone is stuck in headphones mode! Restart Your iPhone Grab an anti-static brush or brand new toothbrush and scrape out anything that may be lodged in the Lightning port. If your iPhone is in headphones mode, call audio will try to play through those headphones - even though headphones aren't plugged in. It's possible the headphone jack (iPhone 6s or older) or Lightning port (iPhone 7 and newer) is full of lint, gunk, or other debris, which can “trick” your iPhone into thinking headphones are plugged in. Make another phone call to see if the problem is fixed! Clean Out The Headphone Jack Or Lightning Port Try removing your iPhone case and cleaning out the receiver using an anti-static brush or brand new toothbrush. It's possible that something, like a bulky case or built up debris, is blocking the receiver and interfering with the sound on phone calls. If it is, tap on your iPhone! Make Sure Nothing Is Blocking The Receiver While on a phone call, you can tap Audio on your iPhone and check if it's connected to a different device. Make sure it doesn't say Connected next to any Bluetooth device listed under My Devices. Check to see if your iPhone is connected to a Bluetooth device by going to Settings -> Bluetooth. It's possible that the sound is playing through a Bluetooth device instead of your iPhone. If you still can't hear the other person, move onto the next step! Is Your iPhone Connected To A Bluetooth Device? While on a phone call, press and hold the volume up button. It's possible you can't hear iPhone calls because the volume is low or all the way down. Next, try turning up the call volume on your iPhone. Check out our coverage maps to see which wireless carriers have the best service in your neck of the woods! Turn Up The Call Volume Your current wireless carrier may not have reliable coverage where you live. If poor service is a constant problem, consider switching cell phone carriers. Check out our other article if your iPhone says “No Service”! Generally, the more bars you have, the better your service will be. Make sure your iPhone has at least one bar. Take a look in the upper right-hand corner of the screen to check the cell service on your iPhone. Spotty cell phone service can have a negative impact on call quality, sometimes to the point where you can't hear the person on the other end of the call. Your cellular service is the first thing to check when you can't hear calls on your iPhone. No matter what you try, you hear nothing but silence. In this article, I'll explain how to fix the problem when you can't hear calls on your iPhone! Check Your Service You're trying to make a call on your iPhone, but you can't hear the person you're calling. ![]()
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